Terms and Conditions

Terms and Conditions

Your Privacy

Dream Round Tour understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. This privacy policy describes how Dream Round Tour handles your personal information generally and when you use this web site (the "Site").

What personal information is collected by Dream Round Tour?

Visitors to the Site provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through e-mails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to, your name, e-mail address or information about what you like and do not like. When booking accommodation or paying for other goods or services, we may request your personal information to complete the transaction or your mailing address to ensure confirmation. Dream Round Tour will generally not collect sensitive information about you such as details of your race, political beliefs, religion or health. However this may be required where we are providing you with specialised services (such as access requirements for a disability).

Use of personal information

Dream Round Tour uses the personal information collected to provide you with our services and to assist in making your experience with Dream Round Tour a satisfying one. Information is also collected to establish and maintain proper business records. Your personal information may also be used by Dream Round Tour to notify you about new tour packages, services or promotions in the tourism, hospitality or services industries from time to time. Dream Round Tour's guests have the ability to make payments via EFT transfer once the staff members confirm the availability of package or any other services. If you choose to make a booking via the telephone and you make your call outside usual business hours in the country from which you are calling, you may be talking to an operator from overseas but your personal information collected at that time will only be used to process your booking and as otherwise described in this privacy policy.

Use of cookies

The Site uses cookies exclusively for session management. These temporary cookies serve to identify the user during each individual visit to the site ("session"). This is a built-in feature of ASP technology. These cookies are temporarily stored in the user's browser throughout the course of each individual session. No other use is or can be made of the information contained in these cookies, and there is no trace of individual sessions.

Access and correction

You may have a right to seek access to information, which Dream Round Tour holds about you. You may also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you wish to exercise your right under any applicable privacy legislation to seek access to the personal information held by a specific business, then please contact the Dream Round Tour or business Manager directly.

Is personal information stored safely?

Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorized access, destruction, use, modification or disclosure.

Cancellation Policy

In general, the cancelation policy for Tour Package is as follows: Cancelations made fifteen (15) or more days prior to the date of arrival will incur a 15% charge. Cancelations made three (3) to fourteen (14) days prior to the date of arrival will incur a two (2) night charge. Cancelations made less than two (2) days prior to the arrival date will incur a 100% charge. Cancelation policy for the high season and holidays such as Christmas, New Year, decided by the Dream Round Tour but Dream Round Tour will not be able to go beyond the hotel’s term and conditions.

Changes to the privacy policy.

The privacy policy may change from time to time. The policy was last updated on 20 December 2015 © Dream Round Tour – Galle, Sri Lanka